FAQ

The C2 and F5 currently on sale are perfect for this, and the upcoming X0 and X1 will also be perfect for camping

IP68 ratings occupy the very top of the IP rating scale. Both digits are at their maximum level: 6 for total protection against solid ingress. 8 for total protection against water ingress, up to and including complete submersion below one meter and for more than 30 minutes.

Please do the troubleshooting as the following:
(1). Check whether the insulation sheet is removed
(2). Charge first, eliminate the situation that can not be charged
(3). Test with the same type or compatible battery
(4). The middle charge can be directly plugged in to see if the flashlight can be lit. It can be illuminated to indicate that most of the cases are battery problems. If it is not lit, it is a circuit/switch problem."
(5). Please use the screwdriver to screw tightly the lock piece on the tail cap.
(6). Follow the instructions to unlock
(7). Wipe clean with alcohol or wipe with a dry cloth"
(8). Please make sure all the connection parts have been screwed tightly, especially the flashlight body and flashlight end.
(9). If the charging port is on the tail cap, please turn off the flashlight, then plug it into the power, after that press the switch again.At the same time, please inspect the indicator color, if the indicator shows a solid red, the battery is defective. If the indicator shows red to green, that stands for the bad contact. If you have done the above steps, but problem persists, please don't hesitate to email us: support@wubenlight.com After receiving your order number, or the screenshot of the receipt, our customer services will supply you with suitable solutions.

It has adjustable buckles and non-slip straps. Won't slip so easily

Yes, it can be adjusted up and down 180°.

WUBEN provide our customer 1-year free repair within one year from the purchase date, for our flashlight and battery.

Please do the troubleshooting as the following:
1. Check whether the insulation sheet is removed
2. Charge first, eliminate the situation that can not be charged
3. Test with the same type or compatible battery
4. The middle charge can be directly plugged in to see if the flashlight can be lit. It can be illuminated to indicate that most of the cases are battery problems. If it is not lit, it is a circuit/switch problem."
5. Please use the screwdriver to screw tightly the lock piece on the tail cap.
6. Follow the instructions to unlock
7. Wipe clean with alcohol or wipe with a dry cloth"
8. Please make sure all the connection parts have been screwed tightly, especially the flashlight body and flashlight end.
9. If the charging port is on the tail cap, please turn off the flashlight, then plug it into the power, after that press the switch again.At the same time, please inspect the indicator color, if the indicator shows a solid red, the battery is defective. If the indicator shows red to green, that stands for the bad contact. If you have done the above steps, but problem persists, please don't hesitate to email us: support@wubenlight.com After receiving your order number, or the screenshot of the receipt, our customer services will supply you with suitable solutions.

If your order amount reaches $49 in DE and USA and $79 in Australia and UK, you can enjoy free shipping. As we use different shipping methods, if your order address is from another country/region, you will need to pay different shipping charges depending on the geographical location or weight of the product.

Wuben Black Friday will start on November 27. You can also add your favourite products to the cart on the flash sale page of our homepage. Please also note that on November 28th there will be Cyber Monday, the last party of November

Easy Carry Light (ECL)  is a type of flashlight that can be consistently carried every day. Using the phone’s screen or camera flash for lighting might meet your basic needs in the dark, while a modern flashlight with an easy-carry body, multiple modes, and a dedicated battery will definitely perform better in a wider range, from daily tasks to emergencies, making it a must-have gadget.

(1).For every $1 you spend, you will earn 1 point.
(2).When you reach 100 points, you can redeem $1. But please note that this $1 can only be used on products over $49 and cannot be used on products are on sale.
(3).When you share the product link with your friends, you will receive a $5 coupon, but again it cannot be used on products that are on sale. 
(4).You will also receive an additional $5 Coupon when your friend uses the link you share to place a successful order, which cannot be used on products are on sale.

You can use the PayPal or your credit card. WUBEN will open more payment options for our customers.